Track by Aere — Support

Track by Aere is a food, supplement and training logger for iPhone, made by Aere Health, Inc.

Get in touch

Email support@aere.health. We read everything and usually reply within two business days.

It helps if you include what you were doing, what you expected, what happened instead, and the version number from Settings → About.

Common questions

Do I need an account?

No. Track has no accounts and no sign-in. Open it and start logging.

Where is my data?

On your phone. Track has no database of users and keeps no copy of your log. The privacy page sets out exactly what leaves your device and when.

How do I delete my data?

Delete the app. Everything Track holds is stored on your device.

A number looks wrong. What do I do?

Nutrition worked out from a photo or a description is an estimate, not a measurement. Tap any figure to correct it, and the rest of the meal re-anchors around what you told it.

Why does a meal show no fiber at all?

Because one of its items has no known fiber value. Track shows nothing rather than a partial total dressed up as a complete one — a figure that isn't there means the app doesn't know, not that the answer is zero.

Is Track the same as Aere?

They are made by the same company and they connect, but they are separate. Track logs what you eat, take and lift, on your phone, with no account. Aere is the healthspan platform at aere.health.

Privacy

What leaves your device, and what doesn't: /track/privacy